Terms of Service
Last updated: May 2026
Please read these terms carefully before using our website or engaging AARGen for software development services. These terms set out the rights and responsibilities of both AARGen and our clients.
1. Agreement to Terms
By accessing our website or engaging AARGen for software development services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services. These terms apply to all visitors, clients, and anyone who engages with AARGen in a professional capacity.
2. Our Services
AARGen provides custom software development services including, but not limited to: • Custom software development • Web application development • AI agent development • SaaS MVP development • Business automation systems • Manual and automated testing The specific scope, deliverables, timeline, and pricing for any engagement will be agreed upon in a separate written agreement or statement of work (SOW) prior to commencement of work.
3. Enquiries and Discovery Calls
Submitting the contact form or booking a discovery call does not constitute a contract or commitment on either side. No work will begin until a formal agreement has been signed by both parties. Information shared during discovery calls is treated as confidential and will not be disclosed to third parties.
4. Client Responsibilities
To enable us to deliver our services effectively, clients agree to: • Provide accurate, complete, and timely information required for the project • Respond to requests for feedback, approvals, and clarifications within agreed timeframes • Ensure they hold the rights to any materials, content, or intellectual property provided to us • Appoint a designated point of contact for the project Delays caused by late provision of information or approvals may affect project timelines and costs.
5. Payment Terms
Payment terms will be specified in the individual project agreement. Unless otherwise agreed in writing: • A deposit is required before work commences • Invoices are payable within 14 days of issue • Late payments may incur interest at the statutory rate under the Late Payment of Commercial Debts Act 1998 • AARGen reserves the right to pause work on any project where payment is overdue
6. Intellectual Property
Upon receipt of full payment, all custom code and deliverables created specifically for a client project will be assigned to the client, unless otherwise stated in the project agreement. AARGen retains the right to: • Use general methodologies, frameworks, and tools developed independently • Reference the project in our portfolio (unless the client requests confidentiality in writing) • Retain ownership of any pre-existing code, libraries, or tools incorporated into the project that were developed prior to the engagement Third-party libraries or open-source components remain subject to their respective licences.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement and not to disclose such information to third parties without prior written consent. This obligation survives termination of the agreement for a period of 2 years.
8. Warranties and Limitation of Liability
AARGen warrants that services will be performed with reasonable skill and care in accordance with industry standards. To the fullest extent permitted by law: • We do not guarantee that software will be entirely free of defects, though we will remedy material defects reported within the warranty period specified in your project agreement • We are not liable for indirect, consequential, or incidental losses arising from use of our software or services • Our total liability in connection with any project shall not exceed the fees paid for that project Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.
9. Termination
Either party may terminate a project engagement by providing written notice as specified in the project agreement. Upon termination: • The client will pay for all work completed up to the termination date • AARGen will deliver all completed work and materials paid for • Each party will return or destroy the other's confidential information upon request
10. Website Use
You agree not to use our website to: • Transmit any harmful, offensive, or unlawful content • Attempt to gain unauthorised access to any part of our systems • Scrape or harvest data without our prior written consent • Misrepresent your identity or affiliation We reserve the right to restrict access to the website at our discretion.
11. Changes to These Terms
We may update these Terms of Service from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms. For active client engagements, material changes to terms will be communicated in writing.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these terms?
Get in touch and we'll be happy to clarify.